And then it happens.
Something went wrong.
That's it. That's the whole message my computer gave me. Three words, delivered with all the urgency and helpfulness of a shrug emoji.
Something went wrong.
I stared at it. It stared back. Neither of us blinked for what felt like a considerable amount of time.
Now, I think i am a reasonable person, right? And - I write magical cozy mysteries, which means I spend a significant portion of my working day inventing elaborate, detailed explanations for impossible events. Pixie, my enchanted Papillon, has explained the mechanics of ghost communication to me in more coherent terms than my own computer managed just now. My fictional dog — who does not exist — is better at communication than enterprise-grade software. I need a moment with that.
But back to the scene of the crime. Something went wrong.
Something. Something. Of all the words available in the English language — and there are, conservatively, a lot of them — whoever wrote this error message looked off into the sun.... and chose something. A word so non-specific it could apply to any event of the pas - thousand years or so. The fall of Rome? Something went wrong. The invention of fax machines? Something went wrong. That one time I put salt in my coffee instead of sugar and didn't realize until the third sip? Something. Went. Wrong.
I squinted at the screen to see if I had missed something, maybe i wasn't wearing glasses. I was. There was no additional information, no hidden. My laptop genuinely believed that something went wrong was a complete and satisfying explanation of my situation, and it had made its peace with that.
I as a human needed more here for this be useful. Just a hint, really. A crumb. The name of a file. A server. A vague directional arrow pointing toward the general zip code of the problem. Even something poetic — the connection was lost, the document could not be saved, Mercury is in retrograde and your upload has become one with the cosmos — any of that would have been genuinely more helpful.
Writers work with information. We take it in, we turn it over, we do things with it. Give me a thread, just a tiny one, and I will pull on it until I have unravelled the mystery. I do this for a living. I cannot deal with no information, which is exactly what something went wrong provides.
You know that coworker who responds to 'what happened to the quarterly report?' with 'stuff.' Just stuff. Stuff happened. Off you go. Yeah - that.
I tried clicking away and coming back. I tried the age-old ritual of closing the tab and reopening it, which is less a technical solution and more a form of digital prayer. I tried turning it off and on again, which is the tech-support version of 'have you tried taking a deep breath'. I tried, explaining the issue to my dog, who did nothing about it...
None of this fixed the something. The something remained wrong.
Dear software developers of the world — and I say this with genuine warmth, because some of you are probably lovely people who also love cozy mysteries and scented candles — please. I am begging you. Tell me what went wrong. Tell me where it went wrong. Tell me if I should try again, or wait, or sacrifice a small offering of patience to whatever server deity has been offended. Tell me if it's my fault, your fault, the internet's fault, or Mercury's fault. I can handle the truth. I am a mystery writer. I live for the truth.
Just please, for the love of all things do not look me in the eye and say something went wrong like that is a finished sentence.
It is not. It is definitely not an answer.
Until next time — may your uploads complete, your connections hold, and your error messages tell you absolutely everything.
Lets hope I get my document back!

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